The Essence of Our Commitment

This heartfelt encounter between Katy, the founder and co-owner of Elleven Logistics, and one of our dedicated drivers captures the essence of our commitment to valuing and appreciating the individuals who make our business possible.

In a spontaneous meeting near Katy’s residence, she took a moment to express her gratitude to the driver. Here’s a glimpse into their conversation:

“Thank you, thank you for carrying this load, for dedicating your time and effort to this job that plays a vital role in the success of my business, our customer’s business, and our shipper’s business. Your service is truly appreciated.”

Katy Hiatt in semi truck driver's seat

These words, genuine and sincere, resonated deeply with the driver. It was a moment of connection, recognition, and appreciation. Katy went the extra mile by bringing a breakfast burrito from a local restaurant, a small gesture that made a significant impact. The driver, touched by the genuine gratitude, expressed his surprise and emotion:

“Wow, I’ve never been thanked like this before. And this isn’t even from McDonald’s – this is a real burrito.”

This encounter wasn’t just about the load being transported; it was about recognizing the person behind the wheel, their sacrifices, and the importance of their role in the logistics chain. Katy took the time to connect on a personal level, learning about the driver and his family, creating a moment that goes beyond business.

At Elleven Logistics, we believe in fostering meaningful connections, appreciating the dedication of our drivers, and recognizing the human side of logistics. This story reflects our commitment to valuing the individuals who contribute to the success of our business and emphasizes the personal touch we bring to every interaction. Eleventy-11, it’s not just about the freight; it’s about the people who make it happen.

The Essence of Our Commitment

This heartfelt encounter between Katy, the founder and co-owner of Elleven Logistics, and one of our dedicated drivers captures the essence of our commitment to valuing and appreciating the individuals who make our business possible.

In a spontaneous meeting near Katy’s residence, she took a moment to express her gratitude to the driver. Here’s a glimpse into their conversation:

“Thank you, thank you for carrying this load, for dedicating your time and effort to this job that plays a vital role in the success of my business, our customer’s business, and our shipper’s business. Your service is truly appreciated.”

Katy Hiatt in semi truck driver's seat

These words, genuine and sincere, resonated deeply with the driver. It was a moment of connection, recognition, and appreciation. Katy went the extra mile by bringing a breakfast burrito from a local restaurant, a small gesture that made a significant impact. The driver, touched by the genuine gratitude, expressed his surprise and emotion:

“Wow, I’ve never been thanked like this before. And this isn’t even from McDonald’s – this is a real burrito.”

This encounter wasn’t just about the load being transported; it was about recognizing the person behind the wheel, their sacrifices, and the importance of their role in the logistics chain. Katy took the time to connect on a personal level, learning about the driver and his family, creating a moment that goes beyond business.

At Elleven Logistics, we believe in fostering meaningful connections, appreciating the dedication of our drivers, and recognizing the human side of logistics. This story reflects our commitment to valuing the individuals who contribute to the success of our business and emphasizes the personal touch we bring to every interaction. Eleventy-11, it’s not just about the freight; it’s about the people who make it happen.